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Wednesday, August 29, 2007

Making a First Impression

Challenge: Professional services clients typically offer a wide variety of services. This leaves them with the challenge of determining the most optimal method for quickly explaining who they are and what they do. That was exactly the case with this Executive level IT Consultant firm. It was 3's task to define the myriad services they offer and condense them into a one-page information sheet.



Solution: Projecting that more detail on the services would be needed, 3 wrote the copy for individual sheets for each service. Each service engagement is custom fit to the client and manifests in slightly different ways. By approaching the project broadly first, 3 was able to better understand and present the many permutations.

Once that information had been gathered and written, a hard look at what was truly essential to understand each service boiled down the one-sheets into the 1-2 sentence descriptions seen on the information sheet.

The art direction by Blake Frey took full advantage of the company's blue color scheme to make the information easy to digest in a quick glance.


Result: This clean, professional information sheet provides a gateway into the company's consulting services. When distributed, it will accompany the detailed one-sheets of the individual services, almost as an index suggesting where to look for the most relevant information.

Tuesday, August 21, 2007

Free samples spur hundreds of email newsletter subscriptions

Challenge: 3 arranged for a food product client to participate in a local bicycling event giving samples to roughly 20,000 riders. The visibility for their brand was enough to justify the participation fee, but it was 3's challenge to make this event a truly measurable success.



Solution: As part of the sponsorship, 3 negotiated to have an exclusive e-mail sent from the event's contact list of 14,154 pre-registrants. The e-mail contained a special offer to receive a free product with registration to our client's e-mail newsletter. To ensure the client would not be overloaded by free giveaways, the offer was only valid for a limited time at their bakery outlet.

Result: During the four day period of the offer there were 774 new subscribers to the e-mail newsletter - more than tripling the size of their list. 106 coupons were redeemed at the bakery, which considering the two hurdles customers needed to overcome to use it (printing out the e-mail and taking it to the bakery) is an encouragingly high number. The success of this event has redefined our previous model for event sampling promotions.

Wednesday, August 15, 2007

Action Sales Kit, Not "Leave Behind"



Challenge:
First, please tell us: Who loves the lowly sales kit? Mostly the sales staff. Certainly the client or prospect pays these basics of marketing little respect. It's a quick glance and then a piece of a larger pile on someone's desk. We asked ourselves what we could do that might be a different, though far from novel or rare, approach. What if the sales kit could be used as a note pad? Or, a guiding document on a sales call? What if the sales staff could simply check boxes, make a copy and send one to the client? These days most all forms are Web-enabled. We wanted to take a page, if you will, from Web forms and put it to use in the real world.


Solution:
A colorful, design-forward (yeah, that's a fine cliche), deliverable that is at once informative as it is brand-centric (another cliche' - sorry). Yes, we fell in love with our own creation here. And like any good parent, we think it's as beautiful as it is functional. We'd like your opinion, so lay it on us.



Result:
We have shared the backgrounder -- including it's matching debossed folder -- with several clients and Xenium prospects in the past few weeks. We have received very positive feedback thus far. "It's elegant." "It's so clear and easily understandable." "Me like green," OK, that last one was from the bosses' two year old. But, you get the idea.




Special thanks to Todd Silberman of Green Dog Printing for his help in producing the final piece. It is printed on 100 percent post-consumer waste recycled paper using Soy-based inks. No trees were harmed un-necessarily in the making of this fine piece of collateral.

Special thanks also to Blake Frey of Frey Design for his clever art direction and "design forward" sensibility. Blake, you are the man.

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Nathaniel Clevenger Bio

Nathaniel “Than” Clevenger, Principal/CEO
503.449.1029 (USA), email:than@why3.com, Skype: nathaniel.clevenger

Than Clevenger is a twenty-year veteran marketing and communications strategist with significant experience in developing communications and marketing programs in the construction, commercial finance and real estate development industries. Than has held senior positions for two of the largest marketing and communications agencies in the world, Hill and Knowlton Public Affairs Worldwide Company and Fleishman Hillard. He has created, developed and launched award-winning consumer and B2B brands in global markets and has expertise in promoting construction technologies, residential and commercial development projects, and consumer goods and services.

He has served as an outsource Chief Marketing Officer (CMO)and/or strategic marketing advisor to commercial and residential real estate projects throughout the U.S. and Canada One of his projects, a $250 million commercial development, was named as one of the top ten projects in the nation in 2005. The project was constructed by one of the oldest design/build contractors in North America. He is currently serving as CMO for what will be one of the first LEED-ND communities in the world. He is also serving as the consulting CMO to the fastest concrete batch plant productions system company in the world based in Nova Scotia, Canada. During the mid-90's Than co-founded what became one of the largest real estate finance companies in the Mid-Atlantic U.S.

Relevant recent clients include Opus Development (Minneapolis), Swinteron Builders (San Francisco), Vidabode Group (Amherst, Nova Scotia), Thimble Creek Development Corporation (Oregon City, Oregon) and Housing Northwest, an affordable housing non-profit with $200 million under management.

Than formed 3 after leaving Fleishman Hillard—currently the largest public relations firm in the world—as a vice president and co-chair of one of Fleishman’s global vertical marketing teams. Prior to joining Fleishman Hillard, A seasoned manager and leader, Than served in senior staff positions with The Democratic National Committee (52nd Presidential Inaugural Committee), The Canzeri Company (the Rockefeller Family's public relations and public affairs firm) and Hill and Knowlton Public Affairs Worldwide Company (currently the second largest public relations and public affairs firm in the world) in both the D.C. and New York offices. In his early 20’s, he worked for the legendary public relations strategist, Frank Mankiewicz; former Nancy Reagan press secretary, Elaine Crispin; and Reagan advance man, Joe Canzeri. He also worked with and for Marilyn Funderburk, a former White House deputy social secretary.

Current and former clients include CEO's and senior executives in large, privately-held corporations, Fortune 500 and multinational corporations, foreign heads of state, trade association directors and senior executives at large non-profit foundations. Organizations, companies and leaders with whom Than has worked include: Sir Robert Maxwell, The Honorable Clark Clifford, Jerry Tarkanian, The White House Chief of Protocol, the last Miss U.S.S.R., the Emir and Royal Family of Kuwait, the former heads of state of Morocco, Finland, Brazil, The Republic of Turkey, North Yemen and the current head of state of Angola; as well as the CEO's of Gulfstream Aerospace, NBC, Lockheed Martin, The American Red Cross, The American Task Force for Bosnia, UNICEF, The United States Olympic Committee, Reading is Fundamental, the Recording Industry Association of America, Deloitte and Touche, Enterprise Ireland (the seed capital investment agency of the Republic of Ireland), Preston Gates and Ellis, Swinerton Builders and responDesign (an interactive video game publisher) to name a few.

He has written speeches and or correspondence for a variety of leaders including former President Bill Clinton; former President George H.W. Bush; IMF Chairman, Michel Camdessus; comedian, Bill Cosby; former District of Columbia Mayor's, Sharon Pratt Kelley and Marion Barry Jr.; various U.S. Olympians and U.S. Olympic officials, including gold medal skater, Bonnie Blair and gold medal boxer, Riddick Bowe as well as sports commentators Bob Costas and Greg Gumbel. He also served as protocol and event manager for the opening ceremonies of the Korean War Veteran's Memorial in Washington, D.C., and as a spokesperson for one of Washington, D.C.'s mayoral inauguration events.

Than is an advisor to several Northwest-based non-profits and was recently listed in Strathmore's Who's Who in American Business, 2004 Edition, He is a member of the Multnomah Athletic Club in Portland, Oregon, and is a native of the Hampton Roads area of southeastern Virginia (formerly and historically known as Tidewater) Given the time, Than enjoys competitive sailing, painting, and military history. He is a graduate of George Mason University in Fairfax, Virginia, and currently resides in Portland, Oregon with his wife, Sydney, a Portland native and writer, and their three children, Jack, Steele Elizabeth and Gus Henry.

For more information on Than, please visit his personal website at www.why3.com.