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Sunday, November 23, 2008

The Simple Business Plan: An Outline

Simple Business Plan Fundamentals

1. The purpose of the document (i.e., Why are we writing this?)

2. What Are We Selling; to Whom? (a product, a service or an idea; describe the audience)

3. What is Our Mission (i.e., Why are we deciding to this with our lives?)

4. Core Values (Is this idea inspiring? To ourselves? To others? Is it worthy of our talents? And is it bigger than we are?)

5. Strategic Business Goals

6. Near-term Business Goals

7. Where do we find clients and how will we continue to find them? (i.e., marketing strategy)

8. Who are our competitors and how are we better? (i.e. competitive analysis or SWOT)

9. What is our timeline?

10. Who makes the business run? And, do they have relevant skills in the business we are attempting to create?

11. What is our pricing model? And, how will we get paid?

12. What is the company's financial position and what are our expectations for the coming year? How will we pay our investors back?

Attachments:

-- Financial Pro Forma
-- Research data
-- Endnotes

Saturday, November 22, 2008

Branding for an Accounting Firm: Ancient Symbols Provide a Guide

Assignment: Provide strategic guidance on a new brand for a growing regional accounting firm.
Summary of Approach:

For several years, we have been using The Complete Encyclopedia of Signs and Symbols as a guide for identifying and evaluating the "vocubulary that formulates our thoughts" on brand symbols and establishes a guide for our recommendations on brand development.

Truth be known, we think brand development for most professional service organizations is often over-done, too expensive and contrived. Accenture, for example. Does it really matter what the name of this company is? McKinsey, is another. Would the company be thought of any differently if it were called McClaskey? On the other hand, where would Nike be today if it had been called "Phils Running Shoe Company."

It is, however, fun to conduct a search using the encyclopedia and then cross-referencethat to what can be found through online searches. The encyclopedia begins with a description of symbols:

"The word 'symbol' is derived from the ancient Greek symballein, meaning to throw together. It's figurative use originated in the custom of breaking a clay tablet to mark the conclusion of a contract or agreement; each party to the agreement would be given one of the broken pieces, so that when they reconvened the pieces could be fitted together like a jigsaw." The individual pieces were known as symbola. "A symbol not only represents something else but also hits at a missing 'something', an invisible part that is needed to achieve completion or wholeness."

With regard to accounting, the nearest symbol are dots and lines. We were drawn first to consider lines. According to the encyclopedia authors, "the straight line is one of the five basic elements of Western ideography."

This sign is a base: ___

This sign means unity: I I

This means equality: =

This means complete entities: It also signifies friendship. I I I

This means similarity in one dimension:
___
___
___

And this means the same as:

Other interesting thoughts...

-- Neolithic stones, apparently, with geometric line design, such as those found at Susa in Iran, are thought to be counting stones or calculi - the word calculate is from the Latin "calculus" meaning "stone."

-- It seems many counting sticks and carvings in ancient stones were used to calculate the cycles of the moon.

-- If you type in "ancient accounting" in Google, you will also see some additional images of different counting systems.



What do we recommend?


Counting and keeping track of what we own, owe or desire is an ancient human trait. The symbols representing how we have accounted for people, places or things is virtually limitless. To keep the exercise focused and simple, we sent the following recommendation to our accounting firm client:

To every challenge there is a symmetrical and thoughtful solution. Symbols are ancient things with deep meaning. And while there seems to be no compelling reason to pay a small fortune to re-engineer your brand, there is a way to make the process enjoyable for those of your staff interested in seeing a refresh of your imagery, while also being acutely sensitive to cost.

Everyone can guess at what they might want to see, but it’s the why that must be considered. Why is changing the brand so important? Sometimes the only answer is “because it feels dated.” I am no expert at brand development, but I am a student of it. And a skeptical one at that. I have always chosen more classical interpretations over fancy over-the-top design. I’ve learned that I’m either not smart enough or creative enough to conjure something entirely new. This means I tend to stick to fonts and designs that were developed pre-industrial era or just as the industrial revolution dawned.

Before I get too far ahead of myself, I have some simple advice that I will be prepared to share that is applicable to all professional services concerns. These are the steps to take as you begin.

1. Consider fonts first. Your name is more important than a design. Fonts have history. Understanding the history of fonts is a simple way to give any new brand the symmetry it requires to reduce risk in the human brain.

2. Consider color second. New brain research shows that the human brain is capable of “feeling” colors and assigning images in the brain to colors and feelings. Extreme examples of people “feeling” images is known as synesthetes

3. Consider the meaning of symbols. For example, in the medical world, the caduceus has a long history of connection to the medical profession. What classic symbols come to mind for accountants?

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Nathaniel Clevenger Bio

Nathaniel “Than” Clevenger, Principal/CEO
503.449.1029 (USA), email:than@why3.com, Skype: nathaniel.clevenger

Than Clevenger is a twenty-year veteran marketing and communications strategist with significant experience in developing communications and marketing programs in the construction, commercial finance and real estate development industries. Than has held senior positions for two of the largest marketing and communications agencies in the world, Hill and Knowlton Public Affairs Worldwide Company and Fleishman Hillard. He has created, developed and launched award-winning consumer and B2B brands in global markets and has expertise in promoting construction technologies, residential and commercial development projects, and consumer goods and services.

He has served as an outsource Chief Marketing Officer (CMO)and/or strategic marketing advisor to commercial and residential real estate projects throughout the U.S. and Canada One of his projects, a $250 million commercial development, was named as one of the top ten projects in the nation in 2005. The project was constructed by one of the oldest design/build contractors in North America. He is currently serving as CMO for what will be one of the first LEED-ND communities in the world. He is also serving as the consulting CMO to the fastest concrete batch plant productions system company in the world based in Nova Scotia, Canada. During the mid-90's Than co-founded what became one of the largest real estate finance companies in the Mid-Atlantic U.S.

Relevant recent clients include Opus Development (Minneapolis), Swinteron Builders (San Francisco), Vidabode Group (Amherst, Nova Scotia), Thimble Creek Development Corporation (Oregon City, Oregon) and Housing Northwest, an affordable housing non-profit with $200 million under management.

Than formed 3 after leaving Fleishman Hillard—currently the largest public relations firm in the world—as a vice president and co-chair of one of Fleishman’s global vertical marketing teams. Prior to joining Fleishman Hillard, A seasoned manager and leader, Than served in senior staff positions with The Democratic National Committee (52nd Presidential Inaugural Committee), The Canzeri Company (the Rockefeller Family's public relations and public affairs firm) and Hill and Knowlton Public Affairs Worldwide Company (currently the second largest public relations and public affairs firm in the world) in both the D.C. and New York offices. In his early 20’s, he worked for the legendary public relations strategist, Frank Mankiewicz; former Nancy Reagan press secretary, Elaine Crispin; and Reagan advance man, Joe Canzeri. He also worked with and for Marilyn Funderburk, a former White House deputy social secretary.

Current and former clients include CEO's and senior executives in large, privately-held corporations, Fortune 500 and multinational corporations, foreign heads of state, trade association directors and senior executives at large non-profit foundations. Organizations, companies and leaders with whom Than has worked include: Sir Robert Maxwell, The Honorable Clark Clifford, Jerry Tarkanian, The White House Chief of Protocol, the last Miss U.S.S.R., the Emir and Royal Family of Kuwait, the former heads of state of Morocco, Finland, Brazil, The Republic of Turkey, North Yemen and the current head of state of Angola; as well as the CEO's of Gulfstream Aerospace, NBC, Lockheed Martin, The American Red Cross, The American Task Force for Bosnia, UNICEF, The United States Olympic Committee, Reading is Fundamental, the Recording Industry Association of America, Deloitte and Touche, Enterprise Ireland (the seed capital investment agency of the Republic of Ireland), Preston Gates and Ellis, Swinerton Builders and responDesign (an interactive video game publisher) to name a few.

He has written speeches and or correspondence for a variety of leaders including former President Bill Clinton; former President George H.W. Bush; IMF Chairman, Michel Camdessus; comedian, Bill Cosby; former District of Columbia Mayor's, Sharon Pratt Kelley and Marion Barry Jr.; various U.S. Olympians and U.S. Olympic officials, including gold medal skater, Bonnie Blair and gold medal boxer, Riddick Bowe as well as sports commentators Bob Costas and Greg Gumbel. He also served as protocol and event manager for the opening ceremonies of the Korean War Veteran's Memorial in Washington, D.C., and as a spokesperson for one of Washington, D.C.'s mayoral inauguration events.

Than is an advisor to several Northwest-based non-profits and was recently listed in Strathmore's Who's Who in American Business, 2004 Edition, He is a member of the Multnomah Athletic Club in Portland, Oregon, and is a native of the Hampton Roads area of southeastern Virginia (formerly and historically known as Tidewater) Given the time, Than enjoys competitive sailing, painting, and military history. He is a graduate of George Mason University in Fairfax, Virginia, and currently resides in Portland, Oregon with his wife, Sydney, a Portland native and writer, and their three children, Jack, Steele Elizabeth and Gus Henry.

For more information on Than, please visit his personal website at www.why3.com.